Privacy Policy

FR-Garage (operated by Fractal Rebellion Unipessoal Lda.) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and vehicle details when you book an appointment.
• Usage Data: Information about how you interact with our website, including pages visited and time spent.
• Cookies: Small data files stored on your device to enhance your browsing experience.

2. How We Use Your Information

Your information is used to:

• Process and manage your appointments
• Communicate with you regarding your bookings
• Improve our services and customer experience
• Send you relevant updates and promotional materials (with your consent)
• Comply with legal and regulatory obligations

3. Data Protection

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All data is stored securely and accessible only by authorized personnel.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable laws. When no longer needed, your data is securely deleted.

5. Sharing Your Data

We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers who assist us in operating our website and services, subject to strict confidentiality agreements.

6. Your Rights

Under GDPR, you have the following rights:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data
• Restriction: Limit how we use your data
• Objection: Object to the processing of your data
• Portability: Transfer your data to another service

To exercise any of these rights, please contact us at geral@fr-garage.com.

7. Cookies

Our website uses cookies to improve functionality and user experience. You can control cookie preferences through your browser settings. For more information, see our Cookie Policy.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

10. Contact

For any questions or concerns regarding this privacy policy, please contact us at geral@fr-garage.com.